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Star CRM lifts productivity by 40% and reduces costs by 30%

Oracle Success Story Summary The UK-based CRM solution provider solves its cloud infrastructure woes and cuts costs by 30% with Oracle Cloud Infrastructure and Oracle APEX. Business challenges Star CRM, a leading provider of CRM software and services in the Asia Pacific region, has 14 different products and services across sales management, customer service, contact center, campaign management, analytics, …

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How to Retain Customer Loyalty During an Unfortunate Pandemic

How to Retain Customer Loyalty During an Unfortunate Pandemic As the world joins forces to contain the current COVID-19 crisis, businesses are concerned with customer optimism. The two foundations of customer loyalty, trust and confidence, are being put to the test. While we all hope this is a temporary situation, anxiety is high, and people …

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5 Advantages of Using CRM Software For Sales Management

5 Advantages of Using CRM Software For Sales Management With only three letters and words, your problems are solved—CRM, otherwise known as Customer Relationship Management! Many businesses in UK utilise CRM software to manage a handful of tasks, from managing customer interactions to streamlining processes. In short, CRM is the key to improving customer relationships! CRM is …

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How Can CRM Software Help Contact Centers?

How Can CRM Software Help Contact Centers? The telemarketing services industry in Singapore is rapidly changing with the inclusion of call center software in the mix. Thanks to a variety of advanced tools, the industry is even more productive than it was before.  However, the growing demands of customers require telemarketers to improve their business strategies. Fortunately, the solution for …

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